Toll Cap Cash Flowing — Motorists Claiming $264 on Average

By Minister for Roads, The Hon. John Graham MLC & Minister for Customer Service, The Hon. Jihad Dib MP

10 May 2024

Motorists in Baulkham Hills, Blacktown, Marsden Park, Auburn and Merrylands are among the biggest beneficiaries of the NSW Government’s $60 toll cap.

Motorists are claiming an average $264 in cash back from the signature cost-of-living relief scheme that began on 1 January.

Drivers in Auburn ($600.51), Lakemba ($516.33) and Wiley Park ($465.87) have received some of the largest average toll relief returns during the first month of claims.

More than 47,600 claims have been lodged by drivers who are able to claim for the first 3 months of the toll cap period.

A total of $46.8 million is available to 350,000 toll account holders to be claimed after the first quarterly period.

Claims will open for future quarters on 9 July 2024, 9 October 2024 and 9 January 2025.

To claim your toll relief, please click here.

Minister for Roads John Graham said:

"The $60 weekly toll cap is working just as it was designed - getting relief to where it is needed most."

"This means much-needed dollars in the pockets of drivers across western Sydney, those areas where people have little other choice than to use toll roads and where public transport alternatives are not as viable as in other parts of Sydney."

"The NSW Government’s number one priority is delivering cost of living relief and I urge those drivers who are eligible for toll relief to link their toll account with Service NSW."

Minister for Customer Service and Digital Government Jihad Dib said:  

"The Labor Government’s toll relief scheme is helping households save money, and people can easily access this using the Service NSW website.”

"There is a video on the Service NSW website which walks customers through the steps of the claim process. People need to link their toll account to their MyServiceNSW account, follow the prompts and submit a claim if eligible."

"Toll relief customers have found the online claim process seamless and accessible, and team members at Service Centres are also available to assist people or you can call 13 77 88 for assistance. I encourage people to jump online and make a claim."